Do you offer a styling service?
We have 2 options of sytling. You can have just our balloon decor which includes table bouquets, floor standing bouquets, arches, columns and our new hoop. Not looking for balloons then we have our full linen styling including chair cover, table linen, starlight backdrop and accesories including table plan, table numbers and place names. We are happy to set out any items you may have for an additional charge and as long as we have time at the venue to set up.
What are your delivery charges?
Full venue setup local to us is free, when we deliver small individual balloon decor there is a charge of up to £10 local to us. Outside of our area we charge according to distance and travelling time. This is worked out when we send a quote.
Will you be there to set up on the day?
We are a husband and wife team, from the day you contact us for a quote until the day of setup you will only deal with Sally or Chas. The only time we have someone working with us is for a big wedding, but we never have staff to set up a wedding instead of us as I like to see the venue on the day and make sure everything is how we said it would be.
How long is the rental period?
When you hire from us and we set up the venue, everything is collected by us the same night or the morning after, whichever time is agreed with the venue. When collecting linen from us to set up yourself, you can pick up the day before you need it but you must return the day after or there will be an extra charge incurred. When table linen gets wet, if it's not washed straight away it can get damp and go mouldy then we have to dispose of.
Do you have a minimum spend requirement?
Any work local to our area we are happy to deliver a single balloon bouquet but there will be a delivery charge. When setting up a venue for a wedding we have a minimum spend of £200
What areas do you cover?
We are based in Bognor Regis and work in the local areas, We are happy to go into Hampshire, Surrey or East Sussex but this will incur a delivery and travel charge
How do I return my rented items?
All linen hire items must be returned back to the address where they are collected. We won't post anything to you and wouldn't want anything posted back to us.
What happens if an item is damaged in transit?
The only items in transit would be anything we take to venues for setting up. Anything you hire from us automatically becomes your responsibility until it's returned. We ask for a security deposit on these hire items and will keep this to cover the cost of repair/replacement.