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Eternity: A Powerful CRM for Wedding Suppliers

Headshot of Nikita Thorne
Nikita Thorne Updated:
6th of February 2025

In the fast-paced world of wedding planning, efficient organisation is key. Wedding suppliers, from photographers to florists can greatly benefit from a robust Customer Relationship Management (CRM) system to not only streamline admin and communications, but also ensure that your clients feel looked after and receive the best service possible.

Eternity UK

Eternity emerges as a strong choice, offering a suite of features designed to streamline your operations and enhance your client relationships from the enquiry stage to post-event relationship management.

Key Benefits for Wedding Suppliers

Centralised Client Communication & Collaboration

Eternity provides a centralised hub for all client-related communications, collaborative elements and information. From managing the initial enquiries to collaborating on documents, supplying detailed timelines and payment schedules, all the crucial information for your bookings is readily accessible in one place. This eliminates the need for scattered spreadsheets and ensures seamless communication and collaboration within your team.

The USP of their CRM is the collaborative element which means each of your clients have a client-facing wedding planning portal to manage their checklists, budgets, guests, and other suppliers. This increases their retention and usage on this CRM, and is a value-add for your business.

Eternity UK

Streamlined Scheduling and Bookings

Managing bookings and scheduling can be a complex process. Eternity is building a user-friendly calendar and scheduling tools that simplify this process. You will be able to view available dates, schedule appointments, and manage bookings with ease, ensuring a smooth and efficient workflow.

Gain Valuable Insights

With Eternity you will be able to track key metrics such as booking trends, client demographics, and revenue streams. This data-driven approach empowers you to make informed decisions, identify areas for improvement, and optimise your sales and marketing efforts.

Perfect For Solopreneurs and Small Teams

This innovative CRM is perfect for both small teams, such as caterers and music agencies as well as sole traders such as stationers, photographers and DJs. Eternity is easy to adapt as and when your team grows, keeping all communication and records between team members and clients in one convenient place.

Less Admin, More Of Doing What You Love.

Eternity UK

By leveraging the power of Eternity, wedding suppliers can enhance their efficiency, improve client satisfaction, and ultimately grow their businesses. With its comprehensive features, intuitive interface, and commitment to customer success, Eternity stands out as a valuable asset for wedding pros wanting to save time on admin and seeking to thrive in a competitive market.

Prices start from just £24/month and you can even access a 21 day free trial to ensure that Eternity is the right CRM for your company.

Plus, use code GFB for 10% off your subscription!

Sign up or book a demo for more information.

Headshot of Nikita Thorne
About the author
Nikita is a wedding planning expert. She is the host of Guides for Brides - The Wedding Podcast and regularly speaks at wedding industry conferences and national wedding shows to inform and inspire couples who are planning their big days. She keeps on top of the latest wedding trends in design and fashion and loves to see the new innovative ideas from wedding professionals across the country. If you need practical planning advice, Nikita has been through the entire wedding planning process, so is your best contact!

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