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Guides for Brides Customer Service Awards 2018 – The Shortlist

Guides for Brides Customer Service Awards 2018 – The Shortlist


Alison Hargreaves Guides for Brides Bio
Alison Hargreaves Updated:
8th of March 2023

Congratulations to all the businesses short-listed in the 2018 Guides for Brides Customer Service Awards.

Over 1,000 businesses were nominated and those listed below have all demonstrated great customer service and excellent customer interaction via social media and their websites.

The final judging will be carried out by a panel of wedding industry experts to ensure the results will be 100% fair and trusted. We will take into consideration both the number of votes collected, plus the quality of the reviews left. We would like to say a big thank to these three individuals in advance for all their help. The judges are:
 
James Lord

Bridelux CEO and founder of Quintessentially Atelier, James Lord. James is a well-known industry professional with years of experience, making him an invaluable member of our Customer Service Awards judging panel.

Kelly Chandler

Leading wedding planner and wedding venue consultant, Kelly Chandler. Kelly is a well-established mentor, trainer and industry spokesperson and a great asset to this judging team.

Judy Mansfield

Independent business owner and civil celebrant, Judy Mansfield. Judy has a wonderful energy and a genuine passion for all that she does as a Civil Celebrant. It is a privilege to have her as part of the team.

Finalists and winners from each category will be announced at a black tie Awards Night at No 4 Hamilton Place, London on Thursday 8h March 2018 so be sure to book your tickets early by emailing jackie@guidesforbrides.co.uk for details.  The evening will begin with bowl food and fizz at 7 pm.  The awards ceremony will begin at 8 pm and then followed by an after-party with a live band, disco and casino which will continue until carriages arrive at 11.30 pm.

In categories with 10 shortlisted businesses, 6 will be announced as finalists, one of which will be the overall winner. In categories with 6 shortlisted businesses or less, 3 will be finalists with one winner.   

All winners attending the Awards night will receive a personalised trophy. Shortlisted and Finalist businesses attending the Awards night will receive a framed certificate. Learn more about the Awards Night here.

The 2018 Shortlist is: 

Beauty, Hair & Makeup
Aimee Garner Make-Up Artist
Beauty With Inn
Bridal Hair and Makeup
Gemini Styling
Katie Burt Makeup
Laura Carroll Makeup Artistry
Oxfordshire Wedding Hair
Tangled Hair Oxfordshire
The Hair Lounge
Updoo

Bridal Wear
Angelic Gowns of Oxfordshire
Ellie Sanderson Bridal Boutique
Fross Wedding Collections
Kellys Bridal Couture
Love U Forever
Mae Bridal
Shades of White
Sophie Grace Bridal
Townhouse Bridal
Trousseaux

Cakes
All Cakes and Sizes
Ann's Designer Cakes
Designer Cakes by Elle
Dovey Cake Design
Smillies Cakes 'n' Pops

Wedding Transport
Always Chauffeur
Cathedral Cars
First Class Travel of Oxfordshire
Kushi Cars
Linara Classic Wedding Cars
Mann's Limousines
Platinum Wedding Cars
Portfolio Heritage
Quaint and Quirky Wedding Car Company
The Classic & Vintage Car Company

Caterers & Catering Hire
Croxfords
Floral Vintage Crockery
Foster's Catering Ltd
Hey Pesto Catering
Jack's Kitchen Private & Event Catering
Kemp & Kemp Catering Ltd
Lemon Zest Cuisine Ltd 
The Dimblebee Catering Company Leicestershire

Celebrants & Toastmasters
Norfolk Bluebells Celebrant
White Rose Ceremonies
William Freeman Toastmaster & Celebrant

Discos & Dj's
Alan Marshall Celebrations
DJ2K Professional Wedding DJs
Dukebox Discos
Innovents Entertainments & Services
The Wedding DJs
Visually Sound Events

Entertainment
Engaging Event
The Complete Wedding Magician

Florists
Budding Sensations
Butler-Gould Designs
Flowers by Kirsty
Fleur de Lynn
Floribundi
I do..wedding florists
Penny Blossoms
The Flower Shop

Honeymoons & Overseas Weddings
Exclusive Yacht Weddings
Windmill Restaurant, Paphos

Jewellery
Aspire Jewellery
Caan Thomas Jewellery Designer
Goldfinger
Lover's Rock Diamonds

Music
Ariella Strings
A Touch of Moonlight
Bathsheba's Wedding Ceilidh Band
D'Aranyi String Quartet
Saffron Strings
Tamilla Thomas - The Violin Expert
The Blue Lion Band
The Radio Kings Band

Photographers
A1 Photogenics
Alice's Photography
Alice Morgan Photography
Anthony Ball Photography
Bruckshaw Photography
Carol Elizabeth Photography
Michael Calders Photography
Paul Gapper Wedding Photography
Potters Instinct Photography
Richard Galloway Photography

Stationery
Br&new weddings
On Cloud Nine
Paper Tree Design 


Venue Decorations
Balloontastic Ltd
CJ's Party Hire
Inflate 2 Create
Make It Special Events
Slinkies Events
The Event Designer

Venues - Barns
All Manor of Events
Deer Park Hall
Dodford Manor Barn Wedding Venue
Dodmoor House
Heaton House Farm
Jenners Barn
Quantock Lakes
Smeetham Hall Barn
Trevenna Barns
Winters Barns

Venues - Exclusive Use
Ardington House
Ashridge House
Best Western Smokies Park
Brympton House
Deans Place Hotel
Fanhams Hall, an Exclusive Venue
Hedingham Castle
Highfield Park
Holne Park House
Manor Hill House
Steventon House Hotel
The Compasses in Pattiswick
The Matara Centre
The Old Vicarage Boutique Wedding Venue
The Stanwick Hotel
The Waters Edge

Venues - Stately Homes and Mansions
Ashridge House
Bartle Hall Hotel
Brinsop Court
Brympton House
Chicheley Hall
Durham Castle
Fawsley Hall Hotel
Highfield Park
Holne Park House
Lumley Castle Hotel
Notley Abbey - A Bijou Wedding Venue
Parley Manor
Rufford Abbey
The Sculpture Gallery at Woburn Abbey
Woldingham School, Marden Park

Venues Hotel
Steventon House Hotel
Best Western Smokies Park
Belstead Brook Hotel
The Stanwick Hotel
The Bell in Ticehurst
Dimple Well Lodge
Mercure Maidstone Great Danes Hotel
The Vineyard
Cambridge Quy Mill Hotel
Nailcote Hall Hotel
Mercure Letchworth Hall Hotel
Warwick House
Brandshatch Place Hotel & Spa
The Elms Country House Hotel & Spa

Videography
Capture and Cut Weddings
Fresh Wed Films
Heartfelt Productions
Julian Voigt Wedding Films
Mark Shipperley Films
Quaint Wedding Videographers
Veiled Productions
Video Studio Alex

Wedding Party Attire
Charisma of Fawley
Elizabeth Bessant
Florentina Dawn
Lucy Bowler Millinery & Hilary's Hat Hire
The Cotswold Tailor


Check out our previous shortlisted businesses for the 2017 Customer Service Awards!

Here's the shortlist of businesses that took part in our 2017 Customer Service Awards.

All winners and finalists who attended the Awards night received a trophy, with shortlisted businesses who attended the Awards night receiving a framed certificate. The winners of the 2017 awards can be found here.

Beauty, Hair & Makeup

Beauty with Inn

Gemini Styling

Gemma Holiday Hair Artistry

Katie Burt Makeup

JG88 Makeup

Leah Toomey Your Makeup Artist and Hair Stylist

Rachel Dutton Makeup Artist

Vivid Hair & Beauty

Updoo

The Beauty Works

Bridalwear

Anya Bridal Couture

Brides Visited

Chanticleer Brides

Confetti Bridal Wear

Mae Bridal

Pink Confetti

Shades of White

Townhouse Bridal

Trousseaux

Wedding Dreams by Lisa

Cakes

All Cakes and Sizes

Bath Cake Company

Clare's Cake Boutique

Designer Cakes by Elle

Fondant & Apron Strings

Saskia's Sweets N Treats

Smillies Cakes 'n' Pops

Tapestry Cakes

Temptation Towers

WickyWooWoo Cakes

Cars & Horsedrawn Carriages

Azure Wedding Cars

British Classic Car Hire

Cathedral Cars

Catherine's Carriages

First Class Travel of Oxfordshire

Hardings Vintage Cars

Linara Classic Wedding Cars

Oxfordshire Chauffeurs

Platinum Wedding Cars

Wedding Cars Direct

Caterers & Catering Hire

Croxfords

Floral Vintage Crockery

Hey Pesto Catering

Hog Roast Caterers

Jacks Kitchen Private & Event Catering

Lemon Zest Cuisine Ltd

Mango Gourmet Catering

Passion Fruit Catering

Sticky Fig Catering

The Dimblebee Catering Company Ltd

Celebrants & Toastmasters

Andrew West - Wedding Toastmaster

Cherish Ceremonies

Island Celebrants

Hobbs Independent Civil Celebrant

Michael Christie Toastmaster

Simply Ceremonies UK

Toastmaster Cornwall

White Rose Ceremonies

Discos & Dj's

Alan Marshall Celebrations

DJ2K Professional Wedding Djs

DJ Mike Mckay

Innovents Entertainments & Services

Inspired Party

Oxfordshire Wedding Disco

Skywalkers Disco

Visually Sound Events

Florists

Bloomin Events

Battle House of Flowers

Budding Sensations

Flower Petals of Bicester

Flowers by Kirsty

Miss Mollie's Flowers

Penny Blossoms

The Flower Factory

The Flower Shop

Violet's Garden

Hen & Stag

GoHen

The Crafty Hen

Honeymoons & Overseas Weddings

Exclusive Yacht Weddings

Windmill Restaurant Paphos

Jewellery

Aspire Jewellery

Bliss Rings

Peter Casey Jewellery Ltd

Rings Rock

Menswear

Dapper Formalwear for Men

Stephen Bishop

Suits 2 U

The Cotswold Tailor

Music

Ambassador Band

Ariella Strings

Bathsheba's Wedding Ceilidh Band

D'Aranyi String Quartet

Earcandy - Live Wedding & Function Bands and DJs

Function Central: Wedding Bands for Hire

Hayley Pomfrett Wedding Violinist

Warble Entertainment Agency

The Blue Lion Band

The Wedding Singer

Photographers

A1 Photogenics

Aimee Kirkham Oxford-Photography

Alexis Knight Photography

Anthony Ball Photography

Bruckshaw Photography

Creative Light Photography & Filming

McPherson Photography

Rob Wheal Photography

Sam and Steve Photography

Sam Bennett Photography

Planner

Rhian Laura Wedding Planner

Truly Scrumptious, The Wedding & Events Company

Vikkilea Event Planning and Design

Weddings by Lulu Douglas

Stationery

Br&newweddings

Ellie Press

Gorgeous Invites

I Heart It

Letterpress Design

Making Brides Smile Stationery

On Cloud Nine

Paper Tree Design

The Mulberry Bush

The House of Airey

Venue Decorations

Beau Events

CJ's Party Hire

Kreative Celebrations

Lowestoft Wedding Hire Ltd

SCA Events

Sweet Beginnings

The Event Hire Company

The Final Flourish

Time 2 Celebrate

Venues Covered

Venues - Barns

All Manor of Events

Heaton House Farm

Skylark Weddings

The Coniston Country Estate & Spa

The Oak Tree of Peover

The Tudor Hall

Trevenna

Winters Barns

Venues - Exclusive Use

Ardington House

Best Western Smokies Park Hotel

Brympton House

Dimple Well Lodge Hotel

Heaton House Farm

Hedingham Castle

The Matara Centre

The WatersEdge

Winters Barn

Woodside

Venues - Stately Homes and Mansions

Ardington House

Brinsop Court

Eynsham Hall

Highfield Park

Highgate House

Milton Hill House

Parklands Quendon Hall

Rufford Abbey

The Old Vicarage Boutique Hotel

Woodside

Venues Hotel

Best Western Smokies Park Hotel

Eynsham Hall

Highfield Park

Langrish House

Mercure St Albans Noke Hotel

Milton Hill House

Stoke Park Country Club, Spa & Hotel

The Stanwick Hotel

Videography

Focused Memory Productions

Heartfelt Productions

Mark Shipperley Films

MS ProVision

Quaint Weddings Videographers

The Lens People

Tim Cowell Videographer

Veiled Production

Alison Hargreaves Guides for Brides Bio

About the author


Alison Hargreaves

Alison has been advising brides, grooms and bridesmaids for more than 25 years. She has an unrivalled knowledge of the British wedding industry and frequently appears on podcasts and expert panels. She regularly attends international wedding conferences to keep the UK at the forefront of wedding planning trends.

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