Choosing your wedding suppliers is far more than finding a florist, wedding photographer, make-up artist or bridal boutique near you. You also want to know that you are going to be in good hands and that you and your guests will be well looked after on your wedding day.
The relationship you have with your wedding suppliers can help make your wedding planning run more smoothly. Wedding suppliers known for their exceptional levels of customer service are often those who really go above and beyond for their couples.
Here we've highlighted some of the nominees and finalists of Guides for Brides Customer Service Awards; wedding suppliers where high-quality customer service and professionalism throughout has led to their couples consistently leaving 5* reviews online.
Beauty, Hair & Make-up
CJ Beauty & Co
Image Courtesy of CJ Beauty & Co
CJ Beauty & Co is a team of multi-award winning bridal hair and make-up artists, led by Colette. Colette has a wealth of experience in the industry and her expertise and passion have been commented on by many brides. All of the Pro Team members have been trained to the highest of standards and all hold professional qualifications in their area of expertise.
Jules Makeup Artistry & Hair Design
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Jules Makeup Artistry & Hair Design is an elite makeup artist and hair designer who has worked for TV studios, fashion and award shows, both in the UK and internationally! Despite this impressive resume, Jules is a down-to-earth professional who is always a hit with brides. Many brides have praised her ability to soothe pre-wedding nerves and make the bride laugh instead, as well as her extensive experience.
Makeup by Lorna
Image Courtesy of Makeup by Lorna
Lorna is a fully-qualified, freelance makeup artist who is proud to specialise in bridal and wedding makeup. With over 10 years of experience in the makeup industry, Lorna has many rave reviews from brides who have been thrilled with her work. Lorna’s skills go beyond makeup artistry with many brides saying they felt at ease and really listened to what they wanted so she could create a unique, detailed bridal look that is perfect for that particular bride.
Bridal Wear
Anna McDonald Bridal Gallery
Image Courtesy of Anna McDonald Bridal Gallery
Anna McDonald Bridal Gallery is a beautiful independent Bridal Boutique situated in the heart of Oxfordshire. This bridal boutique is passionate about creating a calm, relaxed and fun environment for all brides-to-be who visit the Bridal Gallery. There you will be greeted by an experienced bridal stylist, offered Bucks Fizz and made to feel very welcome and comfortable, something many brides have highlighted when praising their wedding dress shopping experience at Anna McDonald Bridal Gallery.
Blossom Bridal
Image Courtesy of Blossom Bridal
Blossom Bridal works exclusively with carefully selected designers to ensure they offer stunning dress collections to their brides. Focusing on quality fabrics, structure and fit with exquisite attention to detail, the team at Blossom Bridal have many beautiful dresses for you to look through. Blossom Bridal offers exclusive appointments, not just for your privacy, but also so they can focus on you. Many brides have enjoyed the relaxed atmosphere at Blossom Bridal as well as praising the professionally trained, intuitive staff who are on hand at all times.
Butterfly Bridal Boutique
Image Courtesy of Butterfly Bridal Boutique
Butterfly Bridal Boutique provides a fabulous and customer service experience in relaxed surroundings. The team at Butterfly Bridal Boutique believe that choosing your wedding dress should be a fun and memorable experience. Many brides have praised how comfortable and secure they felt when trying on their wedding dresses thanks to a dedicated and sensitive team. So, with characterful beams, comfortable sofas and a spacious and private changing area, Butterfly Bridal Boutique offers a relaxed and informal atmosphere as you choose your dream dress.
Ellie Sanderson Bridal Boutique
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Ellie Sanderson Bridal Boutique has been voted the UK's Top Long Standing Bridal Shop, along with receiving 23 other major awards. So, you know you are in safe, trustworthy and experienced professional hands with Ellie and her team. Many brides have praised Ellie Sanderson and her team for going above and beyond to create a personal, enjoyable experience and put them at ease with wedding dress shopping. One bride notably called the team at Ellie Sanderson Bridal Boutique 'miracle workers'!
Proposals Bridal Studio
Image Courtesy of Proposals Bridal Studio
Proposals Bridal Studio offers a wide range of bridal gowns, bridesmaids dresses from top wedding dress designers. So, whatever your budget, you can find the wedding dress of your dreams through Proposals’ professional yet personal service. The team will assist you through every step of your wedding dress shopping experience and will go above and beyond to ensure that you will not have to make any sacrifices to discover your dream dress. Many brides have praised how the team are relaxed, yet professional, creating an unforgettable wedding dress shopping experience.
Susie Grist Couture
Image Courtesy of Susie Grist Couture
With Susie Grist Couture, you can have your dream wedding dress made bespoke, especially for you. Susie’s knowledge in wedding dress design incorporates exquisite handcrafted details into each of her hand-finished, designer wedding gowns. With Susie, brides are guaranteed a highly personalised experience, selecting fabrics, colours and styles that are perfectly suited to you. One bride notably said she would only trust Susie with the delicate and intricate task of altering her wedding dress.
Trousseaux
Image Courtesy of Trousseaux
Trousseaux is a family-run bridal house that prides itself on not only providing the perfect wedding dress but ensuring every bride has the perfect experience. The team at Trousseaux understand are passionate about making this experience as fun and as relaxed as possible. Many brides have said how the team is very friendly and laid back, and will do anything to ensure you have the best time during your wedding dress shopping experience.
White Lace & Butterflies
Image Courtesy of White Lace & Butterflies
White Lace & Butterflies is a charming bridal boutique, focusing on timeless bridal style yet offering unique and fashion-forward wedding dresses. A family-run bridal boutique, White Lace & Butterflies are all about the experience. So, the team at White Lace & Butterflies offer a personal and individual service with a fresh and honest approach. Many brides particularly recommend this bridal boutique thanks to the incredibly friendly staff who made them feel entirely at ease throughout the entire process.
Cakes and Sweet Treats
Ann's Designer Cakes
Image Courtesy of Ann's Designer Cakes
Ann's Designer Cakes is an award-winning artisan cake company with over 15 years of experience. So, you can expect an attentive level of service and customer care. The highly personal service provided includes a no-obligation consultation and sample tasting. One bride notably said that having a wedding cake from Ann’s Designer Cakes made her wedding day feel complete!
Dolce Lusso Cakes
Image Courtesy of Dolce Lusso Cakes
Dolce Lusso Cakes specialises in handcrafting indulgent creations for your big day. They offer a highly personalised, bespoke service as every wedding cake is professionally designed, and individually finished to your own style, request or theme. One bride notably praised Kate’s professional yet friendly service, going above and beyond to even decorate her cake and table plan table to match the decorations on the wedding cake!
Caterers & Catering Hire
Floral Vintage Crockery
Image Courtesy of Floral Vintage Crockery Hire
Floral Vintage Crockery Hire has a beautiful range of vintage wedding crockery, table linen and homemade bunting for hire. Many brides have loved the precision and enthusiasm that Sally at Floral Vintage Crockery brings. From helping couples pick out specific patterns and colours to best fit their colour scheme, to going to the trouble of researching and supplying additional pieces from outside the extensive collection, Sally is flexible and dedicated to ensuring you have exactly what you need for your wedding.
Jacks Kitchen Private & Event Catering
Image Courtesy of Jacks Kitchen Private & Event Catering
Rock & Roll caterers Jacks Kitchen love couples that are looking for a relaxed vibe, who still want the wow factor in the food and service. Jacks Kitchen only books 12 weddings a year so you are guaranteed that the team can dedicate the time and commitment that your wedding deserves. With excellent food and outstanding service, one couple notably said that you are not just hiring a catering company when booking Jacks Kitchen, you hire one of the best that will exceed your expectations.
Celebrants & Toastmasters
Ana Kelly Celebrant
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Colourful, quirky, creative, Ana Kelly is a 5* Independent Celebrant who can write and deliver carefully choreographed, beautifully personalised ceremonies for all of life’s landmarks. Couples have praised Ana for spending a lot of time interviewing them to understand their backgrounds and how they came together. She then crafts this into a beautiful script which can be revised several times between you before it was perfect. Ana can also make helpful suggestions about the timing, the content, and the tone, to help to make the ceremony just right.
Jennifer Patrice - Celebrant
Image Courtesy of Jennifer Patrice - Celebrant
Jennifer Patrice is a qualified and experienced celebrant, committed to ensuring that you have a wedding ceremony that really means something to you both. As a professional Celebrant, Jennifer is dedicated to helping you have the perfect wedding day. Many couples have praised how supportive Jennifer was, staying in touch throughout the entire wedding planning process. Jennifer also has two decades of event experience helping to plan weddings so she can also help you ensure that your day runs smoothly.
Patrick Collins Toastmaster
Image Courtesy of Patrick Collins Toastmaster
Patrick Collins is a professional Toastmaster and Master of Ceremonies who will bring a calm and professional presence to your wedding day. Many couples have praised Patrick's friendliness and professionalism. Patrick’s general demeanour, clear experience and passion for what he does has been refreshing and so comforting to many couples whose dream wedding have been assisted by Patrick.
Toastmaster Dan
Image Courtesy of Toastmaster Dan
Toastmaster Dan provides a professional Toastmaster and Master of Ceremonies service to help your wedding run smoothly and successfully, whilst upholding tradition with a modern approach. Before your wedding, many couples were thrilled that Dan took the time to get to know them and patiently walk them through how everything would work. On the day, Dan works closely with your photographer, banqueting and catering staff to ensure there is a coordinated approach. He is also a warm and welcoming face on hand to help and assist your guests so you can be free to relax and enjoy your wedding.
White Rose Ceremonies®
Image Courtesy of White Rose Ceremonies
White Rose Ceremonies deliver wedding ceremonies wherever you want them. The ceremonies can be simply traditional, delightfully quirky or calm and spiritual and they can be at any location, with no restrictions. They work closely with couples to prepare the script for their wedding ceremony. Many couples have praised how White Rose Ceremonies® offered brilliant advice throughout the process and were a calming influence on the day.
Discos & DJs
The Wedding DJ's
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The Wedding DJs are one of the UK's Premier Wedding Disco & DJ suppliers offering you both a bespoke and personal service for your wedding event. Many couples were thrilled at the opportunity to sit down and discuss their requirements before their wedding day. Communication was always clear so every piece of music throughout the day was what these couples wanted to hear.
Visually Sound Events
Image Courtesy of Visually Sound Events
Visually Sound Events are a fully bespoke event and DJ service with over 17 years of experience in making sure your big day is exactly what you always pictured. They are passionate about what they do and take pride in making sure your party is as good as it can be. Many couples were thrilled with how fun and easy-going their DJ was, creating a great atmosphere that kept people on the dance floor!
Photobooths
Freezeframe Photobooths
Image Courtesy of Freezeframe Photobooths
Freezeframe Photobooths aim to ensure that your wedding is the most memorable it can possibly be for both you and your guests. The mirror booths that they supply are fun additions to your wedding day, providing great entertainment for your guests. The staff are fun and will keep the energy all the way through the night. Many couples highlighted how the staff also truly know their product, helping to personalise the booth and engaging with guests throughout the night.
Picture Perfick Photobooths Swindon
Image Courtesy of Picture Perfick Photobooths
Picture Perfick Photobooths is an open photobooth that provides your wedding guests with fun and a great atmosphere for your wedding celebration. This family-run business prides itself on its customer care, helping make your wedding day a day to remember. Many couples said that nothing was too much trouble for the staff, ensuring that their guests felt relaxed so they could get the perfect photos to remember their special day.
Florists
Budding Sensations
Image Courtesy of Budding Sensations
Budding Sensations are specialists in contemporary, modern & traditional designs using only the highest quality artificial flowers. After a no-obligation consultation, Rachel can work out the perfect package to suit your needs, leaving you with a lasting wonderful memento of your perfect wedding day. Couples often design the wedding flowers together, to get the perfect colours and feel for their wedding. Many also praised Rachel for being talented, professional and offering excellent advice, guiding them through the process with her incredible expertise.
Fleur de Lynn
Image Courtesy of Fleur de Lynn
Fleur de Lynn is an independent wedding florist which can provide you with fresh wedding flowers from bridal bouquets to right through to reception table decorations. Flowers have always played a major role in weddings. So, Fleur de Lynn is dedicated to ensuring that your flowers are as special as your big day. One bride was pleased that it didn’t matter she didn’t have any ideas for her wedding flowers, as the staff are experts in this field and helped every step of the way.
Kelly Atwood Floral Designs
Image Courtesy of Kelly Atwood Floral Designs
Kelly Atwood Floral Designs are passionate about designing and creating beautiful, cohesive weddings flowers. They have a range of expertly designed wedding services to cater to all your individual wedding day wishes. One bride notably praised Kelly for helping make planning a wedding during a pandemic a lot easier. She has come up with amazing floral designs and was supportive and understanding of the difficulties faced.
Penny Blossoms
Image Courtesy of Penny Blossoms
Penny Blossoms offers a bespoke and exclusive service to couples looking for sumptuous flowers on their wedding day. One bride notably said that they have never met a florist as vibrant as the work they produce, it’s not just about the flowers, it’s about the whole service and Penny never fails to impress them.
The Daisy Chain
Image Courtesy of The Daisy Chain
The Daisy Chain offers flowers for your perfect wedding day lovingly created by an expert team of florists, with over 15 years’ experience in the wedding industry. Many brides say that their expertise lies not only in their ability to make stunning floral creations but also in reading and understanding what someone wants when they possibly aren't clear themselves.
Vickis Crafty Co
Image Courtesy of Vickis Crafty Co
Vickis Crafty Co offers homemade bespoke artificial wedding flowers and arrangements. Vicki is dedicated to keeping in constant contact with couples, providing a personal consultation service throughout the order, design and delivery/postage. One bride said how Vicki used countless photos to bring her designs to life - making them even more beautiful than she could have imagined.
Hen & Stag
The Crafty Hen
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The Crafty Hen offers crafty parties as a unique group experience for any hen weekend to make memories and keepsakes too. Every session is led by a team of fun and professional crafts people. Then, you take away what is produced that day. Many couples praise the professional service from start to finish as well as the fantastic range of workshop options available which suit all abilities, all ages and all group sizes too.
Jewellery
David Rodger Sharp Jewellers
Image Courtesy of David Rodger Sharp Jewellers
David Rodger Sharp Jewellers create a range of individually crafted luxury wedding and engagement rings. At David Rodger Sharp Jewellers, they work alongside you, either individually or as a couple to create beautiful bespoke wedding bands you’ll cherish for a lifetime. One couple notably described the staff as empathetic, inspiring and offering service with genuine care. You can book a one to one consultation where they will sit down with you to understand your vision for both your own and your partner's rings, then guide you through the design, metal, gemstone and engraving options.
Menswear
Keates Formal Mens Hire
Image Courtesy of Keates Formal Mens Hire
Keates Formal Mens Hire has over 22 years of experience in looking after grooms and bridal parties. They offer appointments with dedicated and trained staff in the Hirewear Department, to offer advice and suggestions, but more importantly to ensure you are perfectly presented on your special day. One groom notably said that the service was outstanding, extremely friendly and very polite.
Mother of the Bride
Charisma of Fawley
Image Courtesy of Charisma of Fawley
Specialising in wedding outfits for both Mother of the Bride and Groom, Charisma of Fawley also features stylish millinery and fascinators, adding the finishing touch to your chosen outfit. Charisma has an excellent reputation for outstanding choice and attention to detail, which will make choosing your outfit a real pleasure whatever the occasion. The team will go the extra mile for you, with one mother of the bride saying how Debbie offered to open the shop on a day that they would usually be closed so she could find the perfect dress.
Music
The Blue Lion Band
Image Courtesy of The Blue Lion Band
The Blue Lion Band are live music experts, wedding enthusiasts, and party starters, infusing every event with energy and full dance floors! Many couples praised the band's communication and organisation both in the lead-up and on the day of the wedding. The Blue Lion Band took the time to learn their music preferences and made customising their wedding experience easy, ensuring the wedding music went smoothly.
Over the Threshold Band
Image courtesy of Over the Threshold
Consisting of some of the best musicians the South West has to offer, Over the Threshold are unparalleled when it comes to live entertainment. With over 10 years of experience in the wedding industry, Over the Threshold offer something for everyone! Many couples have highlighted the band's excellent communication and professionalism from first booking to the wedding, where their style and variation of music ensures everyone is up on the dancefloor!
Photographers
A1 Photogenics
Image by A1 Photogenics
A1 Photogenics is an award-winning wedding photographer with wedding photography packages to suit all budgets. Neil offers a variety of different wedding photography packages to cater to your taste and choice to capture your special day. If there is something he hasn't included, then you can arrange something that meets your needs, with many couples saying that nothing is too much trouble for Neil!
Annabel Farley Photography
Image by Annabel Farley Photography
With 9 years of experience, you know you are in safe hands with Annabel Farley Photography! Annabel is a full-time photographer, mostly specialising in candid photography so she can capture those natural moments when you don't know you are being photographed. Many couples have also stated how Annabel is very intuitive, knowing which special moments to capture without being directed.
Laura Jayne Photographer
Image by Laura Jayne Photographer
Laura Jayne is a wedding photographer with a heartfelt, natural, light and modern style. She enjoys capturing the real love stuff; the little things and the big feelings. Laura has been told by many couples that they hardly even knew she was there, so she can capture the day as it happens so that you never forget any moment. She is not just a photographer, but a personal assistant, a helping hand and someone who's easy to talk to.
Sam and Steve Photography
Image by Sam and Steve Photography
Sam and Steve Photography specialise in candid, documentary-style wedding photography; capturing not controlling, observing not ordering, relaxed not regimented. One couple notably said that Sam and Steve are a delightful duo, who work seamlessly together to give couples a relaxed and informal photography experience on their big day.
The Wedding Photo Company
Image by The Wedding Photo Company
Established 25 years ago, The Wedding Photo Company are a dedicated team of wedding photographers and wedding videographers who are passionate about turning memories into works of art. Many couples highlighted their wedding photographer's ability to put them and their guests at ease, producing beautifully natural shots. They also praised the team for being professional yet approachable and helpful throughout their wedding experience.
Stationery
On Cloud Nine Stationery
Image Courtesy of On Cloud Nine Stationery
On Cloud Nine Stationery believe that wonderful wedding stationery really sets the scene for your big day. So, Louisa can design and supply every part of wedding stationery to the highest quality. Many couples have said how the entire service they received from Louisa has been exemplary from start to finish.
Transport
Always Chauffeur
Image Courtesy of Always Chauffeur Wedding Cars
Always Chauffeur Wedding Cars are proud of their fleet of vintage style wedding cars. They have an enviable reputation for providing excellent service, with hundreds of happy brides, ensuring your needs and requirements will be exceeded. For example, brides can also personalise the colour of the ribbons on the car to coordinate with their bridesmaids' outfits. Many couples have highlighted how the little touches, like photos in the car, champagne, sweets, water and tissues, were what set Always Chauffeur apart.
The Cotswolds Campervan Company
Image Courtesy of The Cotswolds Campervan Company
The Cotswolds Campervan Company provides chauffeur driven, beautiful Volkswagen Campervans for your wedding day transport. They pride themselves on helping you achieve your dream and ensure that your journey in their Campervans is one of the most memorable experiences you will ever have, with many couples stating that arriving in their VW was a highlight of their special day!
Venue Decor & Furniture Hire
The Event Designer
Image Courtesy of The Event Designer
The Event Designer is driven to continuously curate unique and individual designs, setting the perfect ambience for your wedding. From the initial free consultation through to the personalised design plan and installation, you can rest easy in the knowledge that The Event Designer will dress your venue to the highest standards. One couple highlighted that The Event Designer were responsive, informative, and accommodating.
Weddings Abroad
Exclusive Yacht Weddings
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Exclusive Yacht Weddings is managed by Sharron who understands the English tradition whilst maximising the local Cypriot hospitality and culture, therefore, creating a unique experience for you. One couple notably said that while getting married can be stressful, this is not the case with Exclusive Yacht Weddings. Everyone was excellent at their job and made them feel part of the 'family'.
