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The 2018 Customer Service Awards Winners!

The 2018 Customer Service Awards Winners!

Alison Hargreaves Guides for Brides Bio
Alison Hargreaves Updated:
8th of March 2023

What an evening! Firstly, we would like to congratulate all the winners and thank everyone who came along on the night. It was great to get together and a wonderful opportunity to celebrate great customer service within the wedding industry.

To see all the amazing photos from the evening follow the link: and enter password GFB18. Feel free to share on social media and tag yourselves in our facebook album! A big thank you again to Zaki Charles


Guests arrived in black tie at the magnificent No.4 Hamilton Place, London at 7 pm for fizz before the ceremony began. Throughout the night, we had Oxfordshire based photographer Zaki Charles taking some great images. Once the all-important results were delivered and awards distributed, the guests went on to the afterparty where Visually Sound Events, The Blue Lion Band, Freezeframe Photobooths and Lost Vegas Casino Hire provided the crowd with music and entertainment before carriages arrived. 


Check out the full video from the event here!

Once again, a massive thank you to our Judges, Judy, James and Kelly, who analysed our shortlist and decided on our winners.  

Below is the full list of finalists and winners:

Beauty, Hair & Makeup

Katie Burt Makeup - winner

Beauty With Inn

Laura Carroll Makeup Artistry

Oxfordshire Wedding Hair

Tangled Hair Oxfordshire


Bridal Wear

Sophie Grace Bridal - winner

Fross Wedding Collections

Kellys Bridal Couture

Love U Forever

Mae Bridal

Shades of White


Designer Cakes by Elle - winner

Ann’s Designer Cakes

Dovey Cake Design

Caterers & Catering Hire

Foster’s Catering Ltd - winner


Floral Vintage Crockery

Hey Pesto Catering

Kemp & Kemp Catering Limited

The Dimblebee Catering Company Leicestershire

Celebrants & Toastmasters

White Rose Ceremonies - winner

William Freeman Toastmaster & Celebrant

Discos & DJ’s

Innovents Entertainments & Services - winner

The Wedding DJ's

Visually Sound Events


Engaging Event - winner

The Complete Wedding Magician


Flowers by Kirsty - winner

Budding Sensations

Fleur de Lynn

I florists

Penny Blossoms

Honeymoons & Overseas Weddings

Windmill Restaurant, Paphos - winner

Exclusive Yacht Weddings - highly commended


Aspire Jewellery - winner

Caan Thomas Jewellery Designer

Lover’s Rock Diamonds


The Blue Lion Band - winner

Ariella Strings

Bathsheba’s Wedding Ceilidh Band

Saffron Strings

Tamilla Thomas – The Violin Expert


Alice Morgan Photography - winner

A1 Photogenics

Alice’s Photography

Anthony Ball Photography

Bruckshaw Photography

Michael Calders Photography


On Cloud Nine - winner

Paper Tree Design

Venue Decorations

Make It Special Events - winner

Balloontastic Ltd

CJ’s Party Hire

The Event Designer

Venues – Barns

Winters Barns - winner

All Manor of Events

Deer Park Hall

Dodmoor House

Heaton House Farm

Quantock Lakes

Venues – Exclusive Use

The Matara Centre - winner

Best Western Smokies Park

Manor Hill House

Steventon House Hotel

The Old Vicarage Boutique Wedding Venue

The Stanwick Hotel

Venues – Stately Homes and Mansions

Ashridge House - winner

Brympton House

Fawsley Hall Hotel

Highfield Park

Holne Park House

Rufford Abbey

Venues Hotel

Best Western Smokies Park - winner

Steventon House Hotel

Belstead Brook Hotel

The Stanwick Hotel

The Bell in Ticehurst

Dimple Well Lodge


Veiled Productions - winner

Capture and Cut Weddings

Heartfelt Productions

Mark Shipperley Films

Video Studio Alex

Wedding Party Attire

The Cotswold Tailor - winner

Charisma of Fawley

Elizabeth Bessant

Florentyna Dawn

Wedding Transport

Cathedral Cars - winner

Always Chauffeur

Linara Classic Wedding Cars

Platinum Wedding Cars

Quaint and Quirky Motor Company

The Classic & Vintage Car Company

We're changing the way we run our awards for 2019. Reviews on business pages will be counted throughout the year, and at the end of 2018 those companies with the highest quality of fresh, new reviews will be shortlisted for the awards. Shortlisted businesses can then share the love on social and get as many votes as they can to help us decide on the winner! So if you've used a business on Guides for Brides, why not head over and leave them a review today.

Congrats again to all our shortlisted businesses, finalists and winners for 2018! 

Alison Hargreaves Guides for Brides Bio

About the author

Alison Hargreaves

Alison has been advising brides, grooms and bridesmaids for more than 25 years. She has an unrivalled knowledge of the British wedding industry and frequently appears on podcasts and expert panels. She regularly attends international wedding conferences to keep the UK at the forefront of wedding planning trends.

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